Complaints

We will be happy to help you

At Gestiono, we provide a reporting channel or ethics mailbox to any interested party to report any incident or circumstance that violates our standards or Code of Ethics.

Reports will be made anonymously to ensure the confidentiality of the reporting party. Reporters are encouraged to provide as precise information as possible about the reported incidents and provide evidente if available. Any type of document that serves as prrof of the reason for the complaint may be attached to the channel to help advance the investigation process and reach a resoluion as quickly as possible.

Reports willl be processed and managed by Gestiono's Ethics Committee, which will be responsible for assessing the reported incidents. This mailbox can also be used to raise questions about our Code or regulations, or about the operation of the channel.

We ask that the interested party complete the information by providing as much information as possible about the incident being reported:

• Subject.
• Reason for the report. Please provide as much detail as possible.
• Relationship with the company (not mandatory). If you deem it necessary, you can inform us of your relationship with Gestiono: employee, interested party, client... Our Ethics Committee guarantees that all data will be treated with the utmost confidentiality. 
• Attached documents. You may submit any document that may serve as proof of the incident.

Form in compliance with Law 2/2023, of February 20, regulating the protection of persons who report regulatory violations and the fight against corruption.